AI process automation
We remove manual, repetitive work: onboarding, reconciliations, reporting, order management and approval flows.
We bring artificial intelligence into your business to automate processes: AI agents that serve customers, process documents and work inside your tools. And we design the custom website that connects it all with your customers.
We don't sell technology for its own sake. We start with your processes, measure where time is lost and apply just the right AI to fix it: from a single AI agent to fully automating a workflow.
We remove manual, repetitive work: onboarding, reconciliations, reporting, order management and approval flows.
AI agents that answer customers, triage issues and carry out tasks inside your tools, always with human oversight.
We use AI to extract information from invoices, contracts and emails and turn it into structured, ready-to-use data.
We connect AI to your ERP, CRM, spreadsheets and internal tools so everything flows without copy and paste.
We build corporate websites, online stores and web apps designed to sell: fast, easy to manage and ready to rank on Google from day one.
Corporate website design that clearly explains what you do, builds trust and turns visitors into leads.
Fast, easy-to-manage online stores with payment gateway, catalogue management and shipping.
Custom web development: customer portals, intranets, admin dashboards and internal tools.
Web design and search engine optimisation from day one, with maintenance, security and ongoing improvements.
We combine our two specialities: your website can include an AI agent that serves visitors 24/7, qualifies leads and sends them straight to your CRM.
A phased project, from assessment to measurable impact, with visible results in the first weeks and no disruption to your day-to-day operations.
We review your processes with your team and pinpoint where AI adds the most value.
We define the solution, the data it needs and the metrics we'll use to measure success.
We launch a first AI agent or automation on a real process and validate the results.
We roll out what works across the rest of the organisation and train your team.
Examples of processes businesses are already automating with artificial intelligence.
Automate the operational side of finance so your team can focus on analysis, not data entry.
Connect orders, stock and suppliers with AI to get ahead of problems instead of firefighting.
AI agents that resolve common questions and only hand over what needs human judgement.
Cut HR admin work and give staff instant answers.
AI prepares the information so your sales team can spend their time closing deals.
An AI agent is an artificial intelligence system that can understand a request, look up your data and carry out tasks in your tools: answering customers, sorting emails, booking invoices or preparing reports. Unlike a traditional chatbot, it doesn’t just reply: it acts, always within the limits and oversight you set.
The best candidates are repetitive, rule-based tasks that handle text or documents: customer service, invoice and order management, issue triage, employee onboarding, reporting or lead qualification. In the initial assessment we identify which ones have the most impact for you.
We work in phases so you see results early: first an assessment, then a pilot on a real process and, if it works, we scale it across the organisation. The exact timeline depends on the process and the tools you already use.
No. Small businesses often feel the impact sooner, because every hour freed from manual work makes a difference to the whole team. We tailor the scope of each project to the size and needs of the business.
We design every solution so your data stays under your control, with access limited to what is strictly necessary and full GDPR compliance. Sensitive decisions always go through someone on your team.
Yes. We design and build corporate websites, online stores and custom web apps for businesses. Every project includes responsive design, technical SEO, hosting with an SSL certificate and GDPR compliance, and can include AI agents to serve your visitors.
Yes. We handle web design and search engine optimisation together: content structure, loading speed, structured data and copy aimed at what your customers search for. After launch we can take care of maintenance and ongoing SEO improvements.
Tell us what you need and we'll suggest where to start for quick results, whether that's AI, a new website or both.
or email us at hola@sofiaia.es